Technical Support

How do I completely uninstall/remove Tunnelblick?

Written by Steve M
Updated over a week ago

How to take a screenshot on Mac

Written by Steve M
Updated over a week ago

How to take a screenshot on iOS devices?

Written by Steve M
Updated over a week ago

Does LimeVPN support Perfect Forward Secrecy?

Written by Steve M
Updated over a week ago

Geolocation Errors

Written by Steve M
Updated over a week ago

What is a DNS leak?

Written by Steve M
Updated over a week ago

Types of Protocols

Written by Steve M
Updated over a week ago

What is a VPN tunnel?

Written by Steve M
Updated over a week ago

What ports should be open on firewall/router for it to work?

Written by Steve M
Updated over a week ago

Should I choose the Transmission Control Protocol (TCP) or the User Datagram Protocol (UDP) when using OpenVPN?

Written by Steve M
Updated over a week ago

Do you have a PGP key so I could reach you securely and anonymously?

Written by Steve M
Updated over a week ago

How can I upgrade my LimeVPN account ?

Written by Steve M
Updated over a week ago

Disable Geo-location Sharing On Chrome, Firefox, Internet Explorer, Edge, Safari, Opera

Written by Steve M
Updated over a week ago

Why do some websites still detect my real IP address when using VPN?

Written by Steve M
Updated over a week ago

Why do I get Connection Error : RasDialException

Written by Steve M
Updated over a week ago

Will I be able to Watch Netflix, Hulu and other US geo-located services outside US using your VPN?

Written by Steve M
Updated over a week ago

Will I be able to Watch UK TV and BBC iPlayer outside UK using LimeVPN?

Written by Steve M
Updated over a week ago

Will a LimeVPN slow down my internet connection?

Written by Steve M
Updated over a week ago

Which VPN protocols can I use with LimeVPN subscription?

Written by Steve M
Updated over a week ago

Where are LimeVPN servers located?

Written by Steve M
Updated over a week ago

What is the difference between PPTP, L2TP, SSTP and OpenVPN Protocols?

Written by Steve M
Updated over a week ago

What encryption does LimeVPN use?

Written by Steve M
Updated over a week ago

What can be done about WebRTC issues?

Written by Steve M
Updated over a week ago

Under what jurisdictions does your company operate and under what exact circumstances will you share the information you hold with a 3rd party?

Written by Steve M
Updated over a week ago

My ISP/Company/School/Government has blocked VPN protocols (L2TP) Connections, so how can I connect to your VPN?

Written by Steve M
Updated over a week ago

My Internet speed is slow after connected to VPN. What should I do?

Written by Steve M
Updated over a week ago

Is there a speed/bandwidth limit on your VPN Service?

Written by Steve M
Updated over a week ago

In the event you receive a DMCA takedown notice or European equivalent, how are these handled?

Written by Steve M
Updated over a week ago

I have a DD-WRT / Tomato firmware router, can I configure your VPN on it?

Written by Steve M
Updated over a week ago

I cannot set up/connect LimeVPN (OpenVPN) on Android phone.

Written by Steve M
Updated over a week ago

I can't Install the TAP Adapter (Windows).

Written by Steve M
Updated over a week ago

I am unable to use OpenVPN on my Android device.

Written by Steve M
Updated over a week ago

I am trying to use Lime client VPN but it keeps saying Error Downloading Configuration.

Written by Steve M
Updated over a week ago

I am trying to send email with SMTP but its not working

Written by Steve M
Updated over a week ago

I am having trouble with the VOIP Telephone, is it because of the VPN?

Written by Steve M
Updated over a week ago

How many users can connect to the VPN simultaneously?

Written by Steve M
Updated over a week ago

How can I test if LimeVPN is working?

Written by Steve M
Updated over a week ago

How can I find LimeVPN's current server location list?

Written by Steve M
Updated over a week ago

Do you prevent DNS leaks?

Written by Steve M
Updated over a week ago

Does LimeVPN service support Mac, Linux, iPhone, iPad, Android, Nokia, Windows mobile etc.?

Written by Steve M
Updated over a week ago

Does LimeVPN support P2P/Torrent?

Written by Steve M
Updated over a week ago

Does LimeVPN support IPv6?

Written by Steve M
Updated over a week ago

Does LimeVPN offer dynamic or static IP addresses?

Written by Steve M
Updated over a week ago

Does LimeVPN keep ANY logs which would allow you or a third party to match an IP-address and a timestamp to a user of your service?

Written by Steve M
Updated over a week ago

Can I use LimeVPN through my Cable / DSL router or firewall?

Written by Steve M
Updated over a week ago

Can I use my Apple TV, Boxee Box, Roku, Smart TVs, Xbox, PlayStation etc. with LimeVPN?

Written by Steve M
Updated over a week ago

Can I allow port forwarding/incoming connections?

Written by Steve M
Updated over a week ago

Can I use dedicated IP (for Windows) on LimeVPN Software?

Written by Steve M
Updated over a week ago