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How to submit diagnostic data to LimeVPN on Tunnelblick?
How to submit diagnostic data to LimeVPN on Tunnelblick?

Submit diagnostic data to LimeVPN with the logs from Tunnelblick

Steve M avatar
Written by Steve M
Updated over a week ago

How to submit diagnostic data to LimeVPN on Tunnelblick?

If you are unable to resolve a technical issue and wish to contact LimeVPN support please include a copy of the logs files by following the instructions below:

  1. Click on the Tunnelblick icon in the top-right menu bar area.

  2. Click VPN Details.

  3. On the left side window, select the server that you are trying to connect to.

  4. Click on the log tab on the right. Click Copy diagnostic info to clipboard and paste the data into an email to support@limevpn.com Please include as much detail as possible about the issue you are experiencing.

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