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I cancelled my account but I am still being billed!
I cancelled my account but I am still being billed!
Steve M avatar
Written by Steve M
Updated over a week ago

Kindly contact support to stop recurring billing and request for a refund.
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Please note that Automatic PayPal subscription payments are non-refundable because you are responsible for your subscription on PayPal. Kindly make sure you disable auto-billing in Paypal while requesting for cancellation of your account. Please follow the instructions below for canceling the PayPal subscription.

  1. Go to Settings.

  2. Click Payments near the top of the page.

  3. Click Manage Automatic Payments.

  4. Select the merchant whose agreement you want to cancel, and click Cancel.

Click Cancel Profile to confirm your request.
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How to unsubscribe via PayPal.

1.Log in to your PayPal account at www.paypal.com.

2.Click the Settings icon next to "Log out."

3.Click Preapproved Payments under "Payment settings."

4.Select the merchant whose agreement you want to cancel..

5 and click the Cancel Subscription button.

6.Confirm your request to finalize the cancellation.

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